Privacy Policy
Effective date: 12 September 2026
Who we are
This website is operated by Utilize Property Co., Ltd. (บริษัท ยูทิไลซ์ พร็อพเพอร์ตี้ จำกัด), company and Tax ID 0735568004416, head office at 115, 115/1-2 Moo 4, Ngio Rai, Nakhon Chai Si District, Nakhon Pathom 73120, Thailand (“we”, “us”). This notice explains how we handle personal data when you visit thaipolishfoodsfactory.com, create an account, contact us, or buy our products.
Data we collect
- Identity and contact details, including name, telephone number, email, billing address and delivery address.
- Order, payment status, tax-invoice, delivery, refund and customer-service records. Card details are handled by the selected payment provider and are not stored by us in full.
- Account details, product reviews, messages and preferences.
- Technical and usage data such as IP address, device/browser information, cookies, security logs and pages visited.
Why we use your data
We use personal data to process and deliver orders; take payment and issue invoices; provide customer support; manage accounts, returns and refunds; keep the website secure; prevent fraud; comply with tax, accounting, food-safety and other legal duties; improve our services; and send marketing only where permitted. Our legal grounds may include performance of a contract, compliance with law, legitimate interests, consent, and the establishment or defence of legal claims, as applicable under Thailand’s Personal Data Protection Act (PDPA).
Sharing and international transfers
We share only what is reasonably necessary with payment processors, delivery carriers, website/hosting and email providers, security and anti-fraud services, our ERP and accounting providers, professional advisers, and public authorities where required. Some providers may process data outside Thailand. Where required, we use lawful transfer safeguards and require appropriate protection.
Cookies
Essential cookies support the cart, checkout, login, security and customer preferences. Optional analytics or marketing cookies are used only in accordance with your consent choices where consent is required. You can change your choices through the cookie control shown on the website; blocking essential cookies may prevent checkout or account functions from working.
Retention and security
We keep data only for as long as needed for the purposes above, including legal, tax, accounting, warranty, dispute and security periods, then delete or anonymise it when appropriate. We use organisational and technical safeguards, but no internet service can guarantee absolute security.
Your rights
Subject to the PDPA and applicable exceptions, you may request access to or a copy of your data, correction, deletion, restriction, portability, objection, or withdrawal of consent. You may also complain to Thailand’s Personal Data Protection Committee. Withdrawing consent does not affect processing already carried out lawfully.
Children
Our online store is intended for adults. A parent or legal guardian should place an order for a child.
Contact us
For privacy questions or to exercise your rights, use our Contact page, call +66 65 414 4379, or write to the head-office address above. We may need to verify your identity before completing a request.
We may update this notice when our services or legal obligations change. The latest version and effective date will appear on this page.